Path To Zero Trust: Why Prioritising End User Experience Is Important?

As organisations were forced to work from remote locations overnight since the pandemic, ensuring secure remote access for employees working from remote locations was a real challenge for enterprises of all sizes.

Businesses had insufficient time to evaluate the architectures and find a solution that would allow remote employees to access critical network applications and resources remotely at a larger scale.

Path To Zero Trust: Why Prioritising End User Experience Is Important

While solutions such as Virtual Private Networks (VPNs) were commonly adopted—they came with management complexities and often resulted in performance degradation, affecting employee productivity and end-user experience.

This is where the Zero Trust Security model comes into the picture. This article will learn more about the Zero Trust model and how it helps you prioritise end-user experience for your enterprise.

What Is Zero Trust?

Zero Trust Security is a network security model that works on the principle of “ Never Trust, Always Verify” and restricts unauthenticated and unauthorised access within your organisation’s network.

Unlike VPNs, it doesn’t enforce implicit trust within the network, instead, trusts no one and permits access to only those users who pass strict authentication and to only those network resources they need to use.

But besides strengthening your network and ensuring high security, the Zero Trust Security framework also helps you deliver an excellent end-user experience. Let’s learn how.

How does Zero Trust Help Prioritise End User Experience, and Why is it Important?

Zero Trust Security solutions ensure a seamless user onboarding and make accessing remote applications a breeze.

Here are the benefits of Zero Trust for a good end-user experience.

●        Ensures a simplified remote access

Unlike the traditional VPN solutions, Zero Trust offers one-click secure access to employees.

It provides seamless integration with the AD and IDP with integrated SSO and MFA capabilities to ensure a secure and easy one-click access to network resources and applications.

It eliminates the hassle of worrying about how to authenticate to the VPN, as many VPNs do not integrate with identity providers like Zero Trust.

●        Offers BYOD and multi-device support

The Zero Trust Security architecture provides secure remote access to any cloud-based or on-premise application and supports each device to grant secure access.

As long as the user and their device security posture are validated, it doesn’t matter if the employee’s device is their own or the organisation’s.

Thus, it helps protect users’ privacy and authenticates users and their devices without routing customer data through vendor-owned infrastructure. Thus, this segmentation of work and personal information on the same device benefits end users and ensures their privacy.

Moreover, it also excludes the need to carry multiple devices or laptops.

●        Enforces SSO

Zero Trust drives passwordless and Single Sign-On (SSO) within enterprises—increasing employee productivity and overall experience.

With the increasing global passwordless market—employees can now access applications via reticle scan, facial recognition, or mobile devices with ease.

For end-users, this SSO Zero Trust Security principle helps enhance their productivity and ensures fewer lockouts because of forgotten passwords.

Conclusion

While some organisations are beginning to open up and resume working offline—many enterprises are still leveraging the benefits of working remotely.

So, if your organisation is among them and needs to ensure a secure remote access solution with the enhanced end-user and employee productivity—check out InstaSafe’s solutions and their Zero Trust models for your organisation.

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