Home Tech How to Repair PST Files Using Stellar Repair for Outlook When Scanpst.exe Freezes

How to Repair PST Files Using Stellar Repair for Outlook When Scanpst.exe Freezes


In the realm of digital communication, emails hold significant importance, serving as a primary conduit for exchanging information. In Microsoft Outlook, an essential component of this system is Personal Storage Table (PST) files. These files house everything from emails to calendar events, making them a crucial part of your digital correspondence. However, like any digital file, PST files are prone to issues that can disrupt your workflow and communication, necessitating timely and effective solutions.

Challenges with Scanpst.exe

Often, when PST files face issues, users turn to the built-in Microsoft utility, Scanpst.exe. However, this program, while useful, can occasionally freeze or fail, leading to increased frustration and lost productivity. While Scanpst.exe can resolve minor PST file problems, it often falls short when dealing with more complex issues, demonstrating its limitations. Scanpst(also known as Inbox repair Tool) also fails when dealing with PST size greater than 2 GB.

Stellar Repair for Outlook: The Optimal Solution

In light of these challenges, it’s clear that a more robust solution is required—one that is not only capable of addressing minor PST file issues but also equipped to handle more significant problems efficiently. This is where the Stellar Repair for Outlook software comes into play. Stellar Repair for Outlook is designed to fill the gap left by Scanpst.exe, offering an advanced and effective tool to tackle PST file issues head-on. Over the course of this guide, we will delve into the process of using Stellar Repair for Outlook to remedy PST file problems when Scanpst.exe freezes, helping you restore your productivity and streamline your digital communication.

Understanding Scanpst.exe and Its Limitations

A Closer Look at Scanpst.exe

Scanpst.exe, officially known as the Inbox Repair Tool, is a built-in utility provided by Microsoft to assist users in resolving minor issues associated with PST files. It operates by scanning and identifying errors in the PST files, thereby attempting to repair them.

While this tool is readily available and free, it is crucial to understand its functionality and limitations, particularly when dealing with issues beyond its reach, such as more complex errors or larger files.

Common Reasons for Scanpst.exe Freezing

There are several reasons why Scanpst.exe might freeze during operation:

  1. Large PST Files: Scanpst.exe struggles to process very large PST files, often leading to the application freezing or crashing.
  2. Severe Corruption: The tool is designed to handle minor corruptions. In case of severe file corruption, Scanpst.exe might freeze or fail to repair the file.
  3. System Resources: If your computer lacks sufficient system resources, Scanpst.exe may not function properly and may freeze mid-operation.

Understanding these factors will aid in better diagnosing issues when using Scanpst.exe.

Limitations of Scanpst.exe

While Scanpst.exe can be helpful, it does have several limitations that users need to be aware of:

  1. Inability to Repair Large Files: As mentioned above, Scanpst.exe struggles with larger PST files. It can often fail to open or repair files over a certain size.
  2. Limited Repair Capabilities: The tool can only fix minor corruptions in the PST file. It is incapable of handling more complex or severe damage.
  3. Data Loss Risk: During the repair process, Scanpst.exe may delete some items that it cannot fix, leading to potential data loss.
  4. No Recovery from Password-Protected Files: If a PST file is password protected and the password is lost, Scanpst.exe can’t help recover the data.

Due to these limitations, alternative methods, such as Stellar Repair for Outlook, often prove to be more beneficial, particularly when dealing with more complex PST file issues.

Steps to Repair PST Files Using Stellar Repair for Outlook

Stellar Repair for Outlook offers a comprehensive approach to resolving PST file issues, overcoming the limitations of Scanpst.exe. The following steps provide a detailed guide on how to use Stellar Repair for Outlook to mend your PST files.

Step 1: Launch the Stellar Repair for Outlook Software

Start by opening the Stellar Repair for Outlook application on your computer. Upon launching the program, you will be greeted with a user-friendly interface, designed to simplify the repair process.

Launch Stellar Repair for Outlook

Step 2: Select the PST File for Repair

Once the application is open, you need to specify the PST file that you wish to repair. To do this:

  1. Click on the ‘Select Outlook Data File’ option.
  2. If you know the exact location of the file, select ‘Choose Mailbox Manually’ and then click ‘Browse’ to find and select the file. If you are unsure of the file location, select ‘Find’ to search for the PST file on your computer.

find location of Outlook data file

Step 3: Scan the Selected PST File

Click the ‘Repair’ button, after selecting the PST file. Stellar Repair for Outlook will commence a comprehensive scan of the selected PST file, identifying any errors or corruptions in the process.

click repair button

Step 4: Preview the Repaired PST File

Following the scan and repair process, the software will display a preview of the repaired PST file. This feature allows you to review the repaired file and ensure all necessary data has been recovered. The preview includes emails, contacts, notes, calendar items, and more.

preview of mail items

Step 5: Save the Repaired PST File

Once you are satisfied with the preview, it’s time to save the repaired file:

  1. Click on the ‘Save Repaired File’ button.
  2. Select the location where you want to save the file.
  3. Choose the file type as PST.
  4. Click ‘OK’ to save the file.

save repaired PST files

Step 6: Import the Repaired PST File Back into Outlook

The final step involves importing the repaired PST file back into your Outlook:

  1. Open Outlook and go to the ‘File’ tab.
  2. Select ‘Open & Export’ and then choose ‘Import/Export’.
  3. Click “Next” after selecting “Import from another programme or file.”.
  4. Select ‘Outlook Data File (.pst)’ and click ‘Next’.
  5. Browse to find the repaired PST file that you saved and select the appropriate options for duplicates.
  6. Select the mailbox to import the data into and click ‘Finish’.

Following these steps, your repaired PST file should now be successfully incorporated into your Outlook, enabling you to resume your regular email activities without any hitches.


Navigating the landscape of PST files can sometimes present challenges, particularly when faced with issues that the built-in Microsoft utility, Scanpst.exe, fails to resolve. In such instances, Stellar Repair for Outlook emerges as an efficient and effective tool that surpasses the limitations of Scanpst.exe. It offers a comprehensive solution to handle complex problems, including those arising from large or severely corrupted PST files.

Throughout this guide, we delved into the process of using Stellar Repair for Outlook, demonstrating its user-friendly interface and simple steps that lead to successful PST file repair. We also highlighted the importance of regular backups to prevent future issues with PST files, reinforcing a proactive approach to maintaining your digital correspondence.

In conclusion, the Stellar Repair for Outlook is an invaluable tool for any Outlook user, offering advanced features to keep your email communication seamless and efficient. It is our hope that this guide serves as a helpful resource in your journey to effectively managing and repairing PST files.

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